Information Technology Services (ITS) supports the Brandeis community and advances our University's mission with technology expertise and a commitment to service. We're here to provide the infrastructure that supports the services you need, identify solutions to help you get your work done, and troubleshoot technological issues with you.
Brandeis will be making a critical improvement to our systems' security and user data protection. Effective Tuesday, August 15, 2023, our DUO Multi-Factor Authentication (MFA) system will require re-authentication every seven days using the "trust this browser" option.
The Brandeis security team identified the urgent need to reduce re-authentication time to seven days, down from 15 days, in response to recent security incidents. We appreciate the community's support in securing Brandeis's network and systems and will provide additional information before the update.
If you have additional questions about DUO authentication, don't hesitate to contact ITS Security.
We partner with members across the Brandeis community to provide technical solutions for evolving business needs.
Workday is the University system of record to support Financial, Human Resources and Student-related activities. It is also used for employee self-service functions including updating your personal information, viewing your payslips, entering time worked, requesting time off, and more. LEARN MORE
Need technology support? We're here to help! Visit us in Goldfarb Library during the following hours:
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Monday to Thursday: 8 a.m. to 5 p.m.
- Friday: 8 a.m. to 4 p.m.
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Saturday and Sunday: Closed
Call us at 781-736-4357 or email us at help@tlc9998.com.
Please check the Technology Help Desk summer term 2023 schedule to ensure you can connect with the team of technology support specialists, virtually or in-person.